Over the past eight years, I’ve explored how design, systems thinking, and community engagement can come together to create more adaptive, human-centered solutions.

Today, I work with UNDP’s Regional Innovation Team in Europe and Central Asia, helping design strategies, services, and learning tools that support systemic change across cities, governments, and communities.

I hold a Master’s in Service Design from the Royal College of Art, London - a journey that deepened my belief in the power of thoughtful, participatory innovation. My projects often span urban transformation, digital futures, participatory innovation, and emerging technologies like AI and foresight. Whether it’s designing toolkits, facilitating creative workshops, building service portfolios, or experimenting with new ideas, I enjoy work that connects ideas to action - and people to possibilities.

Before UNDP, I worked as a user researcher and experience designer on public sector projects in London, and across the healthcare and education sectors in India. These experiences taught me to approach complexity with curiosity, collaboration, and a strong belief that good design can make systems work better for everyone.

When I'm not working, you'll usually find me solving puzzles, doodling, wandering through cities, or finding small stories that spark big ideas.